AI administrator for small and medium-sized businesses
Always open. Never alone.
Your customers get their answer in five seconds, at 11 p.m. or on a Sunday. Without hiring anyone else.
I build your AI administrator from your own documents, your emails and your replies to customers. It answers what it knows and passes the rest to your team.
Nine questions about your business, and I send you a free two-page written analysis: the tasks AI will take on in your business. No calls, no commitment.
This first analysis needs none of your customer data.
One real deployment at a Quebec manufacturer, 90 days:
- 923 customers answered on the website
- 993 customer emails processed
- 134 working hours saved
01The problem
It’s 9:40 p.m. on a Thursday. A customer is looking at your product, unsure about a size. She types her question and closes the tab. Nobody will read it before Monday morning. By Monday, she has bought elsewhere.
Meanwhile, one person at your company answers everything: warranty, orders, sizes, lead times, returns. The same questions every week, written by hand. The quality of the answer depends on the time of day and how tired they are.
At the manufacturer where my AI administrator works, 53% of messages arrive when the office is closed. More than one customer in two.
02What it changes for you
Your AI administrator knows your products, warranties and policies better than any new employee in her first week. It answers on your website and in your inbox in five seconds, all night and all weekend.
When it doesn’t have the answer, it doesn’t make one up: it says so and passes the question to your team.
And it doesn’t stay at the same level. It learns the way you write. Its knowledge comes not only from your website, but from your emails to customers, your replies on social media, and phone conversations between your staff and your customers. The more you let it read, the more it resembles your best employee.
03Features
Features I can add to your AI administrator
Each feature can be added on its own or with others. We start with the one that will bring you the most.
Answer customers on your website, day and night
A visitor asks about a product, a service, a price or a lead time and gets an answer from your documents right away, not two days later. If your documents don’t hold the answer, the AI says so plainly and passes the question to your team.
Sort your mail like a seasoned assistant
Your AI mail clerk reads every incoming email, filters out spam, sorts the rest by topic and drafts a reply in your style. You read and approve with a single tap, from your computer or your phone. Every correction makes it write more accurately, and more emails go out without you.
Turn mismatched documents into one format
Invoices, requests, forms, delivery slips, emails with attachments: they arrive in a dozen different formats. The AI reads each document and moves the data you need into a single form that is convenient to work with. Nobody retypes anything by hand or hunts for where things are.
Find the gaps in your business processes
Your AI analyst continuously studies your customer management system (CRM): where deals stall, which requests go unanswered, at which step customers drop off, which question keeps coming back. You get advice, not a spreadsheet: what to fix first, and why.
Know what your competitors are doing before your customers do
At regular intervals, it collects their posted prices, their new products, their warranty promises, what they announce and what they leave unsaid. You receive a written summary. You no longer learn about a change six months late, from a customer comparing you out loud.
Help ChatGPT and other AI assistants find and name you
More and more people ask ChatGPT and other AI assistants for advice instead of Google. The assistant names a few companies, and if you are not among them, the customer goes to the ones it named. I rework your website so assistants can more easily find you, understand you and recommend you. No one can guarantee a recommendation, but the odds can be raised and tracked.
Speak in your company’s voice
I teach your AI administrator to write like you, or like the person whose style feels right for your business. The same voice, the same terms, in every language your customers speak.
Every feature is designed with data protection law in mind. Storage, access and retention are documented in each project.
04My experience
I came to AI from editorial analysis, and that is my strength
I trained first as an industrial equipment technician, then as an economist and sociologist at university. For most of my career, I was editor-in-chief of analytical publications covering energy, agriculture, industry, occupational health and safety, and the economy. My job was to understand how production works, check every figure and let no unsourced claim reach print.
In 2022, I moved from Ukraine to Canada. I have been studying artificial intelligence since 2023 and building AI agents since 2025. My skills as an editor, analyst and economist create a synergy in my work with AI: I see how your business runs and where it loses money, and I build AI that relies only on your documents and verifiable facts. I believe AI is reliable only if it admits what it doesn’t know and hands the question to a person at the right moment.
My AI administrator has been in service since May 2026
At a Quebec manufacturer. One deployment: these are its own figures, not an industry average. Here are the metrics I analyzed over three months, from June to September — 90 calendar days:
Over three months
- Customers answered on the website
- 923
- Customer emails processed
- 993
- Requests received outside business hours
- 53%
- The administrator replies in 5 seconds
- 5 seconds
- Reports sent to the team
- 41
- Working hours saved
- 134
- Counting $24 an hour
- $3,226
That is 45 hours and $1,075 a month.
05What you’ll ask me
- My business is completely different. Will this work for me?
- The manufacturer is a first example, not the only option. Your AI administrator is built around your needs: website, email, documents, CRM, competitors. The analysis I send you will show exactly which of these will help you.
- How much does it cost?
- For my first clients, a pilot price of CA$1,564: one website, one language, no integrations, development and two months of training the AI administrator. In return, I ask for a testimonial and permission to present your project as a case study. After that, development starts at CA$3,500 and maintenance at CA$450 a month. Email handling, CRM integration, a Telegram bot for approving draft emails, competitor reports and GEO optimization of your website are discussed separately.
- Will it replace my employee?
- No, if you value your qualified staff. Your office administrator will simply pay less attention to routine, repetitive tasks and spend more time on the important matters, the ones that bring you money.
- What if it says something foolish to a customer?
- I train the AI administrator on your information: emails, recordings of phone conversations, exchanges with customers on social media, and your company’s procedures and scripts. Training an AI is a process, and its quality and pace also depend on your involvement. Training a new AI employee can take from three weeks to three months. But you will be pleased with the result.
- How much of my time will the integration and training of the AI employee take?
- Much less than doing the work by hand, the old way.
- Where does my customers’ data go?
- The right question, and the one to ask first. Where the data is stored, which services process it, who has access, how long it is kept and how it is deleted: I describe all of this in detail in the project passport, before launch. Storage is chosen with you, taking data protection law into account.
Let’s see what it would do for you
Answer the questions and leave your website link. Within two days, I’ll write to you about what it can take on in your business, and what should stay in a person’s hands.
What are you asked most often in writing?